Payment Policy

Tievano accepts payments through the payment methods available through Shopify checkout.

Available payment methods will be displayed during checkout.

Payment Authorization

Orders are processed after payment has been successfully authorized.

If a payment is declined or cannot be verified, the order may not be completed until a valid payment method is provided.

Payment Security

Payments are processed through Shopify's checkout infrastructure.

Tievano does not directly store complete credit or debit card details.

Currency

Prices are displayed and charged in U.S. dollars (USD), unless otherwise indicated during checkout.

Billing Information

Customers are responsible for providing complete and accurate billing and payment information.

Incorrect or incomplete information may result in payment failure or additional verification.

Refunds

Approved refunds are issued to the original payment method.

Refund processing may take up to 10 days.

Your bank or payment provider may require additional time to post the refund.

Contact

Email: Tievano@support.shop

Support hours: 9:00 AM–2:00 PM